Return and Refund Policy
Return and Refund Policy
Thank you for your purchase. We hope you are satisfied with your purchase. However, if for any reason you are not completely satisfied with your purchase, you can return it to us. Please see below for more information about our returns policy.
RETURNS
To be eligible for a refund, you must return the product within 14 calendar days of purchase. The product must be in the same condition as you received it and must not be damaged in any way.
RETURN PROCESS
To return an item, please contact customer service to obtain a return address. Once you receive the address, place the item securely in its original packaging and [include proof of purchase].
In some cases, returns are free. If you return an item and the reason for the return is not the result of an error on misshopee.com, the return shipping costs will be deducted from the refund amount.
RETURNS
Once we receive your return and verify the condition of the item, we will process your return or exchange. Please allow at least 14 days from receipt of your item for us to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on the credit card company. We will notify you by email when your return has been processed.
EXCLUSIONS
The following items cannot be returned or exchanged:
RETURNS
To be eligible for a refund, you must return the product within 14 calendar days of purchase. The product must be in the same condition as you received it and must not be damaged in any way.
RETURN PROCESS
To return an item, please contact customer service to obtain a return address. Once you receive the address, place the item securely in its original packaging and [include proof of purchase].
In some cases, returns are free. If you return an item and the reason for the return is not the result of an error on misshopee.com, the return shipping costs will be deducted from the refund amount.
RETURNS
Once we receive your return and verify the condition of the item, we will process your return or exchange. Please allow at least 14 days from receipt of your item for us to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on the credit card company. We will notify you by email when your return has been processed.
EXCLUSIONS
The following items cannot be returned or exchanged:
- perishable products
- intimate accessories
- gift cards
- custom items
- digital products